Sorrento
SPECIAL OFFER: Add any band to your cart to unlock a Tempered Glass Screen Protector for just $10!
IMPORTANT NOTE FOR 42mm APPLE WATCH OWNERS
There are now 2 different 42mm sized Apple Watch vesions. If you have a newer Series 10 42mm watch, please choose the 38/40/41/42mm sized band. If you have the older Series 1/2/3 42mm watch, please choose a 42/44/45/46/49mm band.
Low stock
🦘 Proudly Aussie Owned
🚚 Same-Day Shipping from Brisbane
🔄 60 Day Easy Returns
🔒 6 Month Warranty
Stylish and sophisticated, this classically styled watch band is the must have everyday band for your Apple Watch.
- Comfortable for everyday wear
- PU Leather
- Available in four classic colours
- Compatible with Apple Watch series 1/2/3/4/5/6/7/8/9/10/SE/Ultra
Product sizing chart
|
Band length* |
Suits wrist sizes | |
| 38/40/41/42mm band | 20cm | 15cm to 19cm |
| 42/44/45/46/49mm band | 22.5cm | 17.5cm to 21.5cm |
*length without an Apple Watch attached
Shipping
General Shipping Information
We are as excited as you are in getting your new Apple Watch band to you ASAP! That's why we do our best to get your package shipped out as soon as possible once you place your order.
- All orders are shipped from our fulfillment centre in Brisbane, Australia
- We process orders very quickly, with the slowest being 2 business days during the highest volume periods. Typically any order received before 2pm Australia Eastern Standard Time will be shipped the same day.
- We do not ship on Saturdays, Sundays, or Queensland public holidays
- All orders are sent with tracking codes - watch out for an email with these details once your item has been dispatched.
- All orders are sent by either Australia Post or one of our courier partners. We will choose the fastest and most cost effective method of shipment.
The timeframes below give a good indication of costs and timeframes to receive your order to arrive after it has been processed.
Australian Orders
Shipping Costs
Orders ship from our Brisbane warehouse with pricing as follows:
- Orders $40 or under
- Standard Shipping (with tracking) - $6.95
- Express Shipping (with tracking) - $9.95
- Orders over $40 and under $75
- Standard Shipping (with tracking) - Free
- Express Shipping (with tracking) - $9.95
- Orders over $75
- Express Shipping (with tracking) - Free
Shipping Times
Express orders are typically delivered within 1 - 3 business days to Australian Capital Cities, and within 2 - 4 business days to all other areas.
For non Express orders, typical delivery times are currently as follows:
- Brisbane metro - 2 to 3 working days
- Sydney/Melbourne/Canberra metro - 3 to 5 working days
- Adelaide/Perth/Hobart/Darwin metro - 5 to 10 working days
- QLD/NSW/VIC regional - 4 to 9 working days
- SA/WA/TAS/NT regional - 8 to 12 working days
NZ Orders
Shipping Costs
- Orders below $40 NZD - flat rate $10 NZD shipping
- Orders $40 NZD or over - Free
Shipping times
For customers in New Zealand, orders will be shipped directly from our Australian warehouse, and will be sent by tracked post. Typical delivery times in the following ranges:
- New Zealand: 7 - 12 days (average 8 days)
We provide tracking details for all our shipments, so you can see where your band is at any stage of the shipping process.
USA Orders
Shipping Costs
- Orders below $30 USD - flat rate $7 USD shipping
- Orders $30 USD or over - Free
Shipping times
For customers in the United States, orders will be shipped directly from our Australian warehouse, and will be sent by tracked post. Typical delivery times in the following ranges:
- United States: 6 - 12 days (average 7 days)
We provide tracking details for all our shipments, so you can see where your band is at any stage of the shipping process.
Questions?
Please contact our friendly support team at customerservice@modbands.com.au (or use the form below) if you need any additional assistance. All incoming emails are ticketed and guaranteed to receive a response within 24 hours on business days, typically much sooner though.
Refunds & Returns
OUR COMMITMENT TO YOU
At Modbands, we want you to be completely happy with your purchase. We understand that sometimes you might change your mind or receive something that's not quite right. That's why we offer a hassle-free 60-day return policy.
CHANGE OF MIND RETURNS
If you've ordered the wrong size or colour, or you've simply changed your mind, you can return your unused item in its original condition within 60 days of purchase.
- How to Initiate a Return: Please contact our support team at customerservice@modbands.com.au to obtain a Return Goods Authorisation (RGA) number and all the necessary return details.
- Return Shipping: Please note that return shipping costs for change of mind returns are at the customer's expense.
- Refund Options: We offer a replacement item, store credit, or a full refund to your original payment method.
FAULTY, DAMAGED, OR INCORRECT ITEMS
We take great care in packaging our products, but occasionally, mistakes can happen. If your product is faulty, damaged, or not what you ordered, we sincerely apologise and will rectify the situation immediately.
- What to do: Please contact us at customerservice@modbands.com.au with a photograph of the issue.
- Resolution: We will promptly arrange for a replacement to be sent out to you. If required, we will provide you with instructions on how to return the item to us at our expense.
IMPORTANT INFORMATION
- Incorrect Address: If an incorrect address is provided and the order is returned to us, a refund will be issued minus a $15 fee to cover the Australia Post return to sender charge and original postage. If the order is delivered to the incorrect address, we are unable to provide a refund.
- Uncollected Items: If your order is not collected from the post office within the designated timeframe and is returned to us, a refund will be issued minus a $15 fee to cover the return to sender charge and original postage.
- Address Change in Transit: If you need to change the delivery address while your order is in transit, we can request a redirect with Australia Post for a $10 fee.
