Free Australian shipping on all orders over $20 AUD

Shipping

We are as excited as you are in getting your new watchband! That's why we do our best to get your package shipped out as soon as possible once you place your order.

  • All orders over $20 qualify for FREE SHIPPING
  • All orders over $75 qualify for FREE EXPRESS SHIPPING
  • All orders are shipped from our fulfillment centre in Brisbane, Australia
  • We process orders very quickly, with the slowest being 2 business days during the highest volume periods. Typically any order received before midnight Australia Eastern Standard Time will be shipped the following day.
  • We do not ship on Saturdays, Sundays, or Queensland public holidays
  • All orders are sent with tracking codes - watch out for an email with these details once your item has been dispatched

The timeframes below give a good indication of costs and timeframes to receive your order to arrive after it has been processed. 

Shipping Costs - Australian Customers

Orders ship from our Brisbane warehouse via Australia Post using the following methods:

  • Orders under $20
    • Australia Post Parcel Post (with tracking) - $5.00
    • Australia Post Express Post (with tracking) - $8.00
  • Orders from $20 to $74.99
    • Australia Post Parcel Post (with tracking) - Free
    • Australia Post Express Post (with tracking) - $3.00
  • Orders over $75
    • Australia Post Express Post (with tracking) - Free

Shipping Times - Australian Customers

Express Post orders are typically delivered within one business day to Australian Capital Cities, and within two business days to all other areas.

For non Express Post orders, typical delivery times are as follows:

  • Brisbane metro - 1 to 2 working days
  • Sydney/Melbourne/Canberra metro - 2 to 4 working days
  • Adelaide/Perth/Hobart/Darwin metro - 2 to 6 working days
  • QLD/NSW/VIC regional - 2 to 4 working days
  • SA/WA/TAS/NT regional - 4 to 6 working days

Shipping Costs - International Customers

  • Orders up to $49.99 AUD - flat rate $8.00 AUD shipping
  • Orders $50.00 AUD and over - Free

Shipping times - International Customers

For customers outside of Australia, orders will be shipped directly from our Australian warehouse, and will be sent by express courier. Typical delivery times in the following ranges:

  • New Zealand: 4 - 6 days
  • US and Canada: 5 - 8 days 
  • UK: 6 - 9 days 
  • France: 6 - 9 days 
  • Netherlands: 6 - 9 days
  • Switzerland: 6 - 9 days
  • Rest of Europe: 9 - 14 days 
  • Asia Pacific: 5 - 9 days
  • Middle East & Africa: 6 - 16 days 
  • Latin America: 6 - 16 days

We provide tracking details for all our international shipments, so you can see where your band is at any stage of the shipping process.

Order protection

Whilst the postal system is very reliable, occasionally parcels do go missing in transit. For this reason we offer a 10 business day order protection policy (20 days for orders outside Australia). If your package hasn't arrived within this time we will offer a full refund or send you another identical item.

Questions?

Please contact our friendly support team at customerservice@modbands.com.au if you need any additional assistance. All incoming emails are ticketed and guaranteed to receive a response within 24 hours on business days, typically much sooner though.

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