I live in Australia - how long will it take for my bands to arrive?
For customers in Australia your order should arrive in 2-6 days (depending on your distance from Brisbane and choice of shipping method).
I live outside Australia - how long will it take for my bands to arrive?
This really depends on which country you are located in. As a rough guide we suggest the following timeframes:
- New Zealand: 3 - 5 days
- US and Canada: 6 - 9 days
- UK: 3 - 5 days
- France: 4 - 7 days
- Netherlands: 4 - 7 days
- Switzerland: 4 - 7 days
- Rest of Europe: 9 - 14 days
- Asia Pacific: 5 - 9 days
- Middle East & Africa: 6 - 16 days
- Latin America: 6 - 16 days
I live in Brisbane, am I able to pick up my order?
Unfortunately our warehouse facility is not able to facilitate pick up orders, so we can not offer local pick up.
If I order multiple items, will I receive them all together?
Generally if a line is unavailable it will show up as out of stock and you won't be able to order it on our site. If it is available on the site then we will ship everything out together, generally within 24 hours of receiving the order.
Where are you based?
We are based in Australia in the sunny sub-tropical city of Brisbane.
Why are your prices so cheap?
We work directly with third party manufacturers who are able to product products comparable to genuine Apple products at a fraction of the price.
If I live outside Australia will I be charged customs duties or taxes?
Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department. Please contact your local customs office for more information.