Returns and Warranty

Returns

Mod Bands offers easy and hassle free returns. In the event that you order the wrong size or colour, or simply don't like the band you received, you have 30 days to return it (providing it is unused). Return shipping costs are at the customer's expense.

Just contact our support team at customerservice@modbands.com.au if you wish to return your order, and we will supply you with a Return Goods Authorisation (RGA) number, as well as all the return details.

For returns we can offer a replacement item, store credit, or a full refund (note that refunds will only be processed to the payment method originally used for the purchase).

Warranty

Should your product be defective, damaged, or you have been sent the wrong item, we will happily exchange or refund the product. Mod Bands will cover the return shipping in these circumstances.

We have a 3 month warranty on all our bands. For faulty bands we can offer a replacement item, store credit, or a full refund (note that refunds will only be processed to the payment method originally used for the purchase). 

Should you wish to make a warranty claim please contact our support team at customerservice@modbands.com.au we will be only too happy to assist in resolving your issue.